⚠️ This translation is provided for convenience only. The Japanese version of this Privacy Policy shall be the legally binding version in the event of any discrepancies.
Airsapo Inc. (hereinafter referred to as 'the Company') establishes this Privacy Policy regarding the handling of user information in the 'JAPAN ROAD TRIP' service. Due to the nature of vehicle rentals and sharing, we handle important information such as driver's licenses and passports. We are committed to managing this data securely. *Please note that the legally binding version of this policy is the Japanese version.
Article 1 (Information Collected)
We collect personal information including: Name, address, phone number, email, Driver's License, Passport (for international visitors), International Driving Permit (IDP), credit card info, and GPS location data from our vehicles.
Article 2 (Purpose of Use)
We use your information to: Process reservations and payments, verify driving eligibility as required by law, handle insurance claims in case of accidents, share necessary details with vehicle Owners/Hosts for C2C bookings, and improve our services.
Article 3 (Provision to Third Parties)
We will not provide personal information to third parties without consent, EXCEPT: When necessary for insurance claims, sharing minimum required info with booked Owners/Hosts, or when required by law (e.g., police investigations).
Article 4 (Security Management)
We implement strict security measures to prevent the leakage, loss, or damage of your personal data, especially highly sensitive documents like passports and licenses.
Article 5 (User Rights & Contact)
Users may request access, correction, or deletion of their data. For inquiries, please contact us at:
Airsapo Inc. (JAPAN ROAD TRIP)
3F VORT Mita-ekimae, 4-3-11 Shiba, Minato-ku, Tokyo, Japan
Phone: +81-3-4266-8842
Last Updated: April 23, 2026